Exchange Your Seats

Seat exchanges for your Season Shows and Additional Add On Shows have never been easier!

PLEASE NOTE: 

  • Exchanges are FREE online.
  • Exchanges are on a best available basis and may not be available on your desired performance date or in your desired seating area.
  • Downgrades are not refundable.
  • Exchanging into a weekend or holiday performances may incur an additional charge.
  • Tickets may not be exchanged from one production to another.

​EXCHANGE REQUESTS MUST BE RECEIVED AT LEAST 48 HOURS BEFORE THE DATE AND TIME PRINTED ON YOUR TICKETS.

There are four ways to exchange your tickets as a Season Ticket Holder.

Online

Pick your exact seat locations FREE OF CHARGE*.

  1. Log into your Broadway in Hollywood Account.
  2. Select your desired event, and click MORE for the option to exchange tickets. 
  3. Select "Exchange" to complete your transaction.

*Exchanges are free online. Exchanging tickets into a weekend show or closer locations may result in a charge for the difference in ticket price.

In Person at the Hollywood Pantages Theatre Box Office

6233 Hollywood Boulevard (at the famed intersection of Hollywood & Vine)

One of our box office attendants will be happy to assist you in exchanging your tickets. Please have a photo ID or your account number ready.

CLICK HERE FOR BOX OFFICE HOURS

By Phone

Season Ticket Office

Mon-Fri | 9am-5pm; Sat | 9am-3pm

(866) 755-2929

Please note: there is a $5 per phone call for exchanges by phone. Reminder: Exchanges are FREE online and at the box office.

Online Chat

Click the red HELP button the bottom right hand corner.

Please have your account number on hand before starting your chat.

Chat is available Monday - Friday • 10am - 3pm.

QUESTIONS OR CONCERNS?

Email the Season Ticket Office or call 866-755-2929 • Mon-Fri 9am-5pm | Sat 9am-3pm