Auto-Renew Program

WHAT YOU GET WITH AUTOMATIC RENEWAL:

  • Immediate Access to exclusive ADD ON SHOWS.

  • Peace of mind knowing your seats are secured.

  • Your seats are GUARANTEED for all season shows.

  • Automatic renewal is RISK FREE.

NOTHING TO LOSE!

  • All season ticket holders will be automatically renewed each year. You’ll have peace of mind knowing your seats will remain secure year after year with this risk-free benefit. If you’re not interested in the upcoming season, you’ll be able to cancel up to 30 days after your first charge.
  • If you do not wish to be a part of our Auto Renew Program for the next renewal year, you will need to opt out. Doing so will opt you out for all subsequent seasons. 
  • If you have been opted out of Automatic Renewal, you can always opt back in for the next season renewal by calling the Season Ticket Office or emailing seasontickets@broadwayinhollywood.com.
  • As a Season Ticket Holder, you will be automatically enrolled in Auto Renew every subsequent renewal year.
  • If you change your mind once the season is revealed, contact us within 30 days of being charged & we’ll refund you in full and cancel your seats.

How does it work?

  1. Every Season Ticket Holder is enrolled in Automatic Renewal for each upcoming Season as per our updated Terms & Conditions.
  2. When the season is announced, we'll charge your card (according to your designated payment plan - 1 or 10 payments) 10 business days after the announcement. If you change your mind once the season is revealed, contact us within 30 days of the 1st charge and we will issue a full refund and cancel your seats.
  3. As a Season Ticket Holder, you will receive a teaser email prior to the season announcement letting you know when the Season will be announced, and confirming what card and payment plan option are set for the renewal.
  4. You will have one final chance to opt out of Automatic Renewal for the upcoming Season.

Benefits

  • GUARATEED seat locations from year to year
  • PAYMENT PLAN - Spread payments over 10 payments
  • UPGRADE - first inline to choose new locations
  • FIRST ACCESS to additional shows

Ten (10) Payment Plan Details

When utilizing our 10 step, no fee, no interest payment plan, your card will be charged based on the information below.

  1. Season Announcement Day: When the season is announced, the card on file will be charged 10% of your total 10 business day from Season Announcement Day. An email notification will be sent.
  2. May 15: The second 10% payment will be charged, and email notification will be sent.
  3. 15th of each subsequent month: The remaining 8 payments will be made on the 15th of each month from June 2025-January 2026.

Opt Out Deadline

The deadline to opt out of Auto Renew for the 2025-2026 Season is Friday February 14, 2025.

How do you opt out?

There are three ways to opt out of Automatic Renewal for the upcoming season.

  1. Email seasontickets@broadwayinhollywood.com
  2. Call into our Season Ticket Office at 866-755-2929 Monday-Friday 9am-5pm & Saturday 9am-3pm
  3. Log into your Broadway in Hollywood Account and fill out the Auto Renew Opt Out form.

Terms & Conditions

By being enrolled in the Auto-Renew Program you understand and agree to the following:

  1. You agree to the Broadway in Hollywood Season Ticket Terms and Conditions listed in full on the Season Ticket Services page.
  2. You will be automatically renewed and charged for your season seats each year unless you have already contacted us to opt out of the Auto Renew program. This must be done before the Auto Renew opt out deadline.
  3. You understand that the number of productions offered and Season Ticket Holder ticket prices may vary season to season. The total cost of each season will be determined at the time of renewal.
  4. Advance notification of upcoming credit card charges will be sent via email at least 10 business days prior to the date of the scheduled charge. 
  5. In the event that the credit card on file is declined at the time of payment for any reason, we will make every attempt to contact you for new payment information. If after 30 days from the payment due date we have not obtained new payment information from you, your season seats are subject to cancellation and any tickets you have received (paper or digital) will be deactivated. 
  6. We will send you an email communication before the season launch to confirm your credit card as well as your preferred payment plan method for the Season Renewal.
  7. You may cancel your initial enrollment in the Auto Renew Program at any time up until the Auto Renew opt out deadline. You may opt out by calling Season Ticket Services at (866) 755-2920 (M-F∙9-5pm & Saturday 9am-3pm), emailing seasontickets@broadwayinhollywood.com or within your account.
  8. If you select a 10 Step Payment Plan, you will be charged 10% of your total renewal cost 10 business days following the season launch and 9 equal payments on the 15th of each month May 2025-January 2026.
  9. If you do not wish to renew after you have been charged for your season package, you may request a cancellation within 30 days of the date of the first charge and a full refund will be issued.
  10. If you would like to keep your season seats but opt out of the Auto-Renew Program, simply notify us to discontinue for future Broadway in Hollywood seasons.